The companion robot Cruzr is a humanoid, autonomous and intelligent robotic platform . It contains a wide range of sensors (lidar, sonar, infrared, depth-sensing camera, etc.) that make its movement in the environment smooth and smooth. The Cruzr is not a biped, but equipped with Omniwheels and a total of 13 degrees of freedom from head to waist.
Because of its many features geared towards customer service, the Cruzr is reminiscent of the much-vaunted corporate robot :
He can get in touch with people thanks to his highly sensitive face and emotion recognition.
It offers different forms of interaction to enrich the customer experience: visual, via voice, text or actions.
It also includes a video conferencing tool that supports communication between employees.
The Cruzr will automatically return to its charging dock after eight hours of continuous use.
What are the features of the Cruzr companion robot?
Designed primarily for enterprise customer contact, the Cruzr can be deployed in hotel lobbies and airports, as well as in a store or at headquarters. He can take over the accompaniment of the customer from his first steps and provide him with the necessary help and all the information he is looking for. The U-SLAM technology developed by Ubitech also enables him to localize and map his surroundings in order to efficiently guide customers and partners.
Thanks to its data analysis functions, it also supports companies in the collection, storage and analysis of customer data.
SPARK: A powerful embedded software solution
The Cruzr robot is marketed with SPARK software developed by Intuitive Robots. Any type of chatbot can be integrated with this software (Dialogflow, IBM Watson, chatbot owner…)
SPARK combines the chatbot's remarkable conversational skills (understanding and processing natural language...) with the physical abilities of Cruzr and is therefore able to interact with us in a natural and meaningful way.
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